PAPERCUT PRINTING AND SCANNING GUIDE
Table of Contents
- Printer Locations
- Getting your printers installed
- Choosing a printer
- Using the Papercut printers
- Accessing Papercut Online
- How to Use Web Printing
- Printing Costs
- Printing Funds
- Requesting a Refund
- Scanning Documents
- Troubleshooting and Support
Welcome to the PaperCut printing system! We’ve replaced the old Follow-BW and Follow-Color queues with a more secure and user-friendly solution. PaperCut-enabled devices are available in several locations across the EG, Post Road and Access Road buildings.
Printer Locations
Getting your Printers Installed
Make sure you login to your PaperCut Application on your computer with your Microsoft credentials.
Choosing a Printer
- When Printing Select:
Using the PaperCut Printers
- Scan Your ID Card: Hold your ID card up to the card reader on the printer.
- Choose an Option:
Accessing PaperCut Online
You can also manage your printing balance and print jobs online:
- Visit https://Print.neit.edu and sign in using your Microsoft credentials.
- Once logged in, you can:
How to Use Web Printing:
- Visit https://Print.neit.edu and log in with your Microsoft credentials.
- Click on the “Web Print” tab on the left side of the page.
- Click “Submit a Job” to start the process.
- Choose the printer you wish to use (either PaperCut_BW or PaperCut_Color).
- Upload the document you want to print and click “Submit”.
Supported Document Types: PDF and Images (JPEG, PNG)
Secure Printing Practices
- Print jobs are held in the queue for 12 hours, allowing you to release them when you’re ready.
- Be present when printing confidential documents for security.
Printing Costs
- Black & White: $0.08 per page (any size)
- Color: $0.25 per page (any size)
Referred to Student Handbook pg.95 for more information on printing pricing.
Once a student is no longer enrolled at NEIT, the value of unused copies is not subject to a refund.
Printing Funds
You can manage your funds and full account by going to https://Print.neit.edu
Requesting a Refund
If a print job fails:
- Log in to https://Print.neit.edu.
- Navigate to “Recent Print Jobs” and find the job in question.
- Select Request Refund and provide a reason for your request.
Scanning Documents
PaperCut allows you to scan documents to your email or a network folder:
- Log in at the printer using your ID card.
- Select the Scan option.
- Choose the destination (email).
- Adjust settings as needed (resolution, color, etc.) and press Start.
Troubleshooting & Support
If you encounter issues:
- Low Credit: Add more funds at https://Print.neit.edu.
- Printer Offline: Try another printer or contact IT Support.
- Login Issues: Contact the helpdesk at [email protected] or 401-780-4111.
Quick Tip: Make sure to log into the Papercut application with your Microsoft credentials when prompted to avoid any printing issues.