PAPERCUT PRINTING AND SCANNING GUIDE

Table of Contents

1. Printer Locations
2. Getting your printers installed
3. Choosing a printer
4. Using the Papercut printers
5. Accessing Papercut Online
6. How to Use Web Printing
7. Printing Costs
8. Printing Funds
9. Requesting a Refund
10. Scanning Documents 
11. Troubleshooting and Support

Welcome to the PaperCut printing system! We’ve replaced the old Follow-BW and Follow-Color queues with a more secure and user-friendly solution. PaperCut-enabled devices are available in several locations across the EG, Post Road and Access Road buildings.

Printer Locations

Getting your Printers Installed

Make sure you login to your PaperCut Application on your computer with your Microsoft credentials.

Choosing a Printer 

• When Printing Select:
  • PaperCut_BW for black-and-white printing.
  • PaperCut_Color for color printing.
  • Important: The old printers, Follow Color and Follow BW, will no longer work and should not be used. In the unlikely event that they do show up in your printer list, they will not function.

Using the PaperCut Printers

1. Scan Your ID Card: Hold your ID card up to the card reader on the printer.
2. Choose an Option:
   • Print All: Release all print jobs in your queue.
   • Scan: Send documents directly to your email.
   • Device Functions: Use the copy or other printer features.

Accessing PaperCut Online

You can also manage your printing balance and print jobs online:

1. Visit https://Print.neit.edu and sign in using your Microsoft credentials.
2. Once logged in, you can:
   • Add funds to your account.
   • Check your print history and balance.
   • Submit jobs via Web Print for easy printing from a browser.

How to Use Web Printing:

1. Visit https://Print.neit.edu and log in with your Microsoft credentials.
2. Click on the “Web Print” tab on the left side of the page.
3. Click “Submit a Job” to start the process.
4. Choose the printer you wish to use (either PaperCut_BW or PaperCut_Color).
5. Upload the document you want to print and click “Submit”.

Supported Document Types: PDF and Images (JPEG, PNG)

Secure Printing Practices

• Print jobs are held in the queue for 12 hours, allowing you to release them when you’re ready.
• Be present when printing confidential documents for security.

Printing Costs

• Black & White: $0.08 per page (any size)
• Color: $0.25 per page (any size)

Referred to Student Handbook pg.95 for more information on printing pricing.

Once a student is no longer enrolled at NEIT, the value of unused copies is not subject to a refund.

Printing Funds

You can manage your funds and full account by going to https://Print.neit.edu

Requesting a Refund

If a print job fails:

1. Log in to https://Print.neit.edu.
2. Navigate to “Recent Print Jobs” and find the job in question.
3. Select Request Refund and provide a reason for your request.

Scanning Documents

PaperCut allows you to scan documents to your email or a network folder:

1. Log in at the printer using your ID card.
2. Select the Scan option.
3. Choose the destination (email).
4. Adjust settings as needed (resolution, color, etc.) and press Start.

Troubleshooting & Support

If you encounter issues:

• Low Credit: Add more funds at https://Print.neit.edu.
• Printer Offline: Try another printer or contact IT Support.
• Login Issues: Contact the helpdesk at [email protected] or 401-780-4111.

Quick Tip: Make sure to log into the Papercut application with your Microsoft credentials when prompted to avoid any printing issues.