NEIT’s campus network is available to NEIT community members (faculty, staff, students, contractors) as well as the public (guests). All users and devices connected to NEIT’s campus network are required to comply with NEIT’s Acceptable Use Policy. Users are responsible for all activity associated with devices registered to their user account. Any non-NEIT owned device is considered BYOD (Bring Your Own Device) and subject to NEIT’s BYOD policy. Circumventing or attempting to circumvent NEIT’s network and security controls/policies is prohibited and may result in loss of access to NEIT’s campus network and other systems.
NOTE: the process of registering devices takes between 3 to 5 minutes. Your device will be connected and disconnected but at the end your device will be registered and Online. Be patient and don’t interrupt the process by unplugging the devices.
Information regarding prohibited/unsupported technologies, registration requirements and troubleshooting tips can be found in the Appendix section of this page.
- Student, Faculty, Staff and Vendor Registration – Computers and Mobile Devices
- Student, Faculty, Staff and Vendor Registration – Gaming and IoT Devices
- Guest Wireless Registration – New Registration
- Guest Wireless Access – Existing Registration
- Connecting multiple wired devices to a single wall jack
The following technologies are prohibited/not supported on NEIT’s campus network. DOTS will not provide support for any of these technologies and may require their removal in order to troubleshoot network connectivity.
- Network devices such as routers, wireless access points/extenders and managed switches. “Dumb” or unmanaged switches are supported in a limited capacity.
- Use of external DNS resolvers such as Google, Cloudflare, etc. This includes the use of DNS over TLS or DNS over HTTPs.
- Use of anonymizing VPN or similar technologies is prohibited.
- UPnP (Universal Plug and Play) is not supported. This is most commonly seen with online video gaming and NAT/firewall types.
- Operating an excessive number of devices on NEIT’s campus network is prohibited.
- Network printing is not supported. Please directly connect your printer to your computer.
- All BYOD gaming and IoT Devices are prohibited from internal network segments. These devices are provided with only Internet access.
- Only BYOD computers and mobile devices will be given access to internal network segments for access to academic resources.
- BYOD computers and mobile devices are separated from BYOD gaming and IoT devices for security reasons. Any technology that relies upon connectivity between these devices is not supported.
- Private or random MAC addresses are not supported.
- Computers – Laptops and Desktops running a full OS such as Windows, MacOS or Linux
- Supported Operating System with up to date patches
- Supported Antivirus software with up to date client/definitions
- Mobile Devices – phones, tablets, Chromebook and similar devices. i.e. iPad, iPhone, Android phone, Android tablet, etc.
- Gaming devices – Network connected gaming devices. i.e. Xbox, PlayStation, Nintendo Switch, etc.
- IoT Devices – All other network connected devices. i.e. Smart TV, Smart Speakers (Google Home, Eco Dots), Smart Lighting, etc.
- Effective June 2021, the FortiNAC/Bradford Persistent Agent will not be required for any BYOD device. If you have this installed on your device, please uninstall it.
- If you have static IP settings, they must be removed.
- If you’re registration completed successfully and you are still in the captive portal, reboot the endpoint.
- The private/random MAC address setting should be turned off
- If you have an Apple IOS device (iPad/iPhone) running IOS 13 or above and you received the download prompt for the FortiNAC Dissovable Agent.dmg, please follow these instructions in order to register:
- Click Settings > Safari > Request Desktop Website
- Deselect All Websites
- Close and reopen browser. User should now be able to complete registration.