Help Desk

Location: Inside Library, Room S105N, Main Campus
Phone:  (401) 780-4111 OR Ext. 3511


Contact Us

You may reach the Help Desk without having to go to our Office inside the Library; so whether you’re not at the school or are in class, we can receive your message and do our best to help in a timely manner.


You may also contact anyone that is on the Department Information page.

Email for faculty/staff is usually (First Initial)(Last Name)

Example: John Smith would be


In Session Hours:

Monday: 7:30 a.m. to 8:00 p.m.

Tuesday: 7:30 a.m. to 8:00 p.m.

Wednesday: 7:30 a.m. to 8:00 p.m.

Thursday: 7:30 a.m. to 8:00 p.m.

Friday: 7:30 a.m. to 4:00 p.m.

MSOT Program Hours (every other Saturday, weeks 1, 3, 5, 7 and 9):

Friday: 7:30 a.m. to 8:00 p.m.

Saturday: 8:00 a.m. to 4:30 p.m.


Out of Session Hours:

NEIT technical staff use out of session time to reestablish the technical excellence of computer labs and network facilities.

As such, students are encouraged to contact the help desk using email or voice mail. Please be sure to include your name, student ID, and the nature of the issue you are calling about. Most importantly, please include a way in which we may contact you via phone, cell, or email.

Even when we are out of session, NEIT is committed to meeting our students’ needs. Contact information is listed above, and on our Department Information page.



  • Assistance with login credentials for Canvas, Web for Students, and Email
  • Lab technical repair reporting
  • Wireless Network Access Assistance


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