The Department of Technical Services is responsible for keeping all of New England Tech’s IT services up and running. The department is divided into divisions to support Infrastructure, Desktop Technology and Data Architecture.
Jacques LaFlamme, Chief Information Officer
The CIO is responsible for strategy and operations for the administrative IT function for all of the college’s campuses, as well as the support the university’s academic technology infrastructure. The CIO also seeks to improve IT services to better support the school’s teaching mission, administrative operations, and services for prospective students, current students, faculty, and alumni. The CIO is also tasked with the development of the IT vision and leading the execution of an integrated information technology strategy that impacts all aspects of the college’s administrative and academic operations.
To escalate an issue, Jacques may be reached at his direct line: (401) 780-4367.
Mary Preziosi, Infrastructure Manager
Eddie Morales, Systems Engineer
Andrew Pete, Information Security Architect
The Helpdesk team provides all users with assistance in computer-related or other technical issues such as:
- Lab support
- AV Support
- Digital signage
- Password resets
- Network access on devices
- Software and Hardware issues
- Telephone issues
We can be reached at firstname.lastname@example.org
WORK STUDY STUDENTS
The work study students on our team are responsible for a myriad of important jobs, such as data compounding, computer repair, and much more.
- Aaron Hebert
- Douglas Rose
- Anthony Federici
- Wesley Grady
- George Ferraria