HELPDESK

Location: Inside Library, Room S105N, Main Campus

Phone:  (401) 780-4111 OR Ext. 3511

For a faster response Email us at:

[email protected]

Please be sure to include your name, student ID, and the nature of the issue you are contacting us about. Most importantly, please include a way in which we may contact you via phone.

Hours:

Monday – Thursday

  • 7:30 – 9:00 – available by phone/email
  • 9:00 – 5:00 – available by phone/email and walk-in located in the Library S105N
  • 5:00 – 8:00 – available by phone/email

Friday

  • 7:30 – 9:00 – available by phone/email
  • 9:00 – 4:00 – available by phone/email and walk-in located in the Library S105N

Weekends other than MSOT

Email is checked every 4 hours starting at  8:00 ending at 4:00

MSOT Weekends (which are 1,3,5,7,9)

  • Friday 4:00 – 8:00  available by email only
  • Saturday 9:00 – 5:00  available by email only

 


Out of Session Hours:

NEIT technical staff use out of session time to reestablish the technical excellence of computer labs and network facilities.

Even when we are out of session, NEIT is committed to meeting our students’ needs. Contact information is listed above, and on our Department Information page.

Email for faculty/staff is usually (First Initial)(Last Name)@neit.edu

Example: John Smith would be [email protected]


WHAT SERVICES ARE OFFERED:

  • Assistance with login credentials for Canvas, Web for Students, and Email
  • Lab technical repair reporting
  • Wireless Network Access Assistance

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